AI shows promise in improving understanding of survivors’ needs but requires human involvement
New research, which used Artificial Intelligence (AI) software to analyse case notes held by the charity Causeway, found that AI can be useful in analysing support needs for survivors of modern slavery, producing results consistent with those obtained from conventional research methods.
However, it requires a high level of human involvement, including people with lived experience, in training relevant AI models and interpreting the data. Researchers also found the AI falling short at analysing culturally specific language.
The project also created a custom app used by over fifty survivors as a self-journaling tool and found it provided a safe space for journaling, with potential therapeutic benefits for survivors and could be used in addition to conventional forms of support.
The research was carried out by Aberystwyth University, Trilateral Research, Causeway Charity and FiftyEight.
Read the full story, research report and summary, and a blog from the lead researcher Prof Ryszard Piotrowicz.